Contents
Welcome to Cortex IOS, a cloud-based Intelligent Operating System for K-12 Schools; developed and operated by Aionpixel Technologies Private Limited ("Aionpixel", "we", "our", or "us").
Cortex IOS provides integrated digital solutions that support educational institutions in managing academic, administrative, financial, operational, communication, and learning processes through secure web and mobile applications.
This Product Privacy Policy explains how Cortex IOS processes personal information when providing services to Schools and authorised users.
It should be read together with:
Parent & Guardian Privacy Notice
Student Privacy Notice
School Staff Privacy Policy
Terms of Service
Cookie Policy
Information Security Statement
Where a more specific privacy notice applies to a particular category of user, that notice supplements this Product Privacy Policy.
1. Scope
This Product Privacy Policy applies to the use of Cortex IOS through:
Web Portals
Mobile Applications (iOS and Android)
APIs and authorised integrations
Parent Portal
Student Portal
Teacher Portal
School Administration Portal
Management Dashboards
Reporting Services
It applies to authorised users including:
Students
Parents and Guardians
Teachers
Non-Teaching Staff
School Management
School Administrators
Finance and Accounts Personnel
Authorised Support Personnel
2. Our Role
Cortex IOS is provided as a Software-as-a-Service (SaaS) platform to educational institutions.
In most cases:
The School determines what information is collected, why it is collected, who may access it, and how long it is retained.
Aionpixel provides and supports the secure technology platform through which the School manages that information.
For certain corporate activities—such as account administration, billing, customer support, security operations, and legal compliance—Aionpixel may process information in its own capacity.
3. Information Processed
Depending on the modules enabled by the School, Cortex IOS may process information relating to:
Students
Parents and Guardians
Teachers
Non-Teaching Staff
School Management
Vendors
Visitors (where applicable)
Examples of information include:
Identity and contact information
Academic records
Attendance
Examination and assessment records
Fee and payment information
Transport information
Library records
Communication history
Operational records
Technical and security logs
Additional details are available in the applicable user-specific privacy notices.
4. Why We Process Information
Information is processed to support:
Student admissions
Academic administration
Learning management
Attendance
Examinations and assessments
Fee administration
Parent communication
Timetable management
Human resource management
Regulatory reporting
School operations
Customer support
Security and fraud prevention
Platform improvement
We process information only for legitimate educational, contractual, operational, security, or legal purposes.
5. Privacy by Design
Privacy is incorporated into the design and operation of Cortex IOS.
Our approach includes:
Role-based access controls.
Principle of least privilege.
Secure authentication.
Encryption of data in transit.
Encryption at rest where appropriate.
Audit logging.
Secure software development practices.
Security monitoring.
Controlled administrative access.
6. Sharing Information
Information may be shared only where necessary and authorised, including with:
The School and its authorised personnel.
Parents or Guardians (where applicable).
Students (where appropriate).
Approved service providers supporting Cortex IOS.
Payment gateway providers (where enabled).
Regulatory authorities where legally required.
We do not sell personal information.
We do not use student information for advertising or behavioural profiling.
7. Product-Specific Privacy Notices
To provide information that is relevant to different audiences, Cortex IOS publishes additional privacy notices, including:
Parent & Guardian Privacy Notice
Student Privacy Notice
School Staff Privacy Policy
These documents provide more detailed information about privacy practices applicable to each user group.
8. Security
We implement administrative, technical, and organisational safeguards designed to protect information processed through Cortex IOS.
Further information is available in the Cortex IOS Information Security Statement.
9. Your Privacy Rights
Depending on your role, applicable law, and School policies, you may have rights relating to:
Access to personal information.
Correction of inaccurate information.
Updating contact information.
Withdrawal of optional consent.
Download of eligible information.
Requests relating to privacy concerns.
Requests may generally be submitted through the Cortex IOS Privacy Centre or via the School.
10. Product Updates
As Cortex IOS evolves, new modules and services may be introduced.
Where these changes materially affect privacy practices, we will update this Product Privacy Policy and, where required, request renewed acknowledgement or consent.
11. Contact Us
Privacy enquiries relating to Cortex IOS may be directed to:
Privacy Team
Aionpixel Technologies Private Limited
Email: privacy@aionpixel.com
Schools may also contact their designated Customer Success Manager or Account Manager.
Version History
| Version | Date | Description |
|---|---|---|
| 1.0 | 29th June 2026 | Initial Release |