Cortex IOS Cookie Policy

1. What Are Cookies?

Cookies are small text files stored by your web browser when you visit a website.

Cookies help websites:

recognise returning visitors;

maintain secure sessions;

remember preferences;

improve functionality;

analyse website performance;

enhance security.

Cookies cannot access files stored on your device or execute software.

2. Browser Cookies vs Mobile Technologies

Cortex IOS is available through multiple platforms.

Accordingly, different technologies are used depending on how you access the service.

A. Public Website

The Cortex IOS website may use browser cookies.

These support:

website functionality;

visitor preferences;

analytics;

website performance.

B. Web Portal

Authenticated browser sessions may use:

secure session cookies;

authentication cookies;

CSRF protection tokens;

language preference cookies;

security-related cookies.

These technologies help maintain secure authenticated sessions and protect against common web attacks.

C. Mobile Applications

The Cortex IOS iOS and Android applications generally do not use traditional browser cookies.

Instead, they may use:

secure authentication tokens;

encrypted local storage;

secure session identifiers;

operating system secure storage;

platform permission management.

These technologies are necessary for secure operation of the mobile applications.

3. Why We Use Cookies and Similar Technologies

We use cookies and similar technologies to:

provide secure authentication;

maintain active sessions;

remember user preferences;

improve website usability;

enhance application performance;

protect against fraudulent activity;

monitor system health;

analyse website usage;

diagnose technical issues.

We do not use these technologies for behavioural advertising or commercial profiling of students.

4. Types of Cookies We Use

5.1 Essential Cookies

These cookies are required for the secure operation of Cortex IOS.

Examples include:

authentication;

session management;

security controls;

load balancing;

CSRF protection;

language selection.

Essential cookies cannot generally be disabled because doing so would prevent the service from functioning correctly.

5.2 Functional Cookies

Functional cookies remember user preferences such as:

preferred language;

accessibility settings;

user interface preferences.

These cookies improve user experience but are not required for basic operation.

5.3 Analytics Cookies

Analytics cookies help us understand how visitors use the Cortex IOS public website.

Examples include:

pages visited;

navigation flow;

browser type;

operating system;

approximate geographic region;

website performance.

Analytics information is generally aggregated and used to improve our services.

5.4 Performance Cookies

Performance cookies help us monitor:

page load times;

application responsiveness;

server performance;

technical errors.

These cookies assist us in maintaining a reliable service.

5. Authentication Technologies

Authenticated users of Cortex IOS may receive secure authentication tokens that:

verify user identity;

maintain authenticated sessions;

support secure communication between the application and backend services.

Authentication technologies are essential for secure platform operation.

6. Single Sign-On (SSO)

Where a School enables Single Sign-On (SSO) using supported identity providers (such as Microsoft Entra ID, Google Workspace, or other standards-based identity services), Cortex IOS may use authentication tokens or session information supplied through those identity providers.

Such authentication is governed by the identity provider's own privacy and security practices in addition to this Policy.

7. Third-Party Services

Certain Cortex IOS features may integrate with trusted third-party services such as:

payment gateways;

communication services;

analytics providers;

embedded maps;

video conferencing platforms.

These services may use cookies or similar technologies in accordance with their own privacy policies.

Users should review those policies where applicable.

8. School Configuration

Schools may enable or disable various Cortex IOS modules.

As a result:

some features may use additional cookies or secure storage technologies;

integrated third-party services may introduce additional session technologies;

available functionality may differ between Schools.

9. Managing Cookie Preferences

Visitors to the Cortex IOS public website may manage non-essential cookies through the Cookie Preference Centre where available.

Most web browsers also allow users to:

view cookies;

delete cookies;

block cookies;

configure cookie preferences.

Disabling essential cookies may prevent portions of the website or authenticated portals from functioning correctly.

10. Mobile App Permissions

The Cortex IOS mobile applications request access to device capabilities only when required for specific functionality.

Examples include:

Camera – document uploads or profile photographs.

Microphone – language learning or communication features.

Storage – downloading reports or uploading files.

Notifications – school announcements and alerts.

Location – transport services where enabled by the School.

Permissions are requested through the operating system at the time the feature is first used.

11. Our Commitment

Cortex IOS does not use cookies or similar technologies to:

sell student information;

build advertising profiles of students;

deliver targeted advertising based on student activity;

monetise educational information.

Our use of cookies and similar technologies is limited to supporting secure, reliable, and effective operation of the platform.

12. Changes to this Policy

We may update this Policy from time to time to reflect:

technological developments;

changes in applicable law;

new platform functionality;

improvements to our services.

Updated versions will be published together with the applicable version number and revision date.

13. Contact Us

For questions regarding this Policy, please contact:

Privacy Team

Aionpixel Technologies Private Limited

Email: privacy@aionpixel.com

Annexure A – Cookie & Similar Technology Inventory