Cortex IOS Cookie Policy

Document ID:CTS-COOKIE-001
Version:2.0
Status:Published
Classification:Public
Product:Cortex IOS - School Operating System
Effective Date:29th June 2026
Last Updated:16th July 2026
Review Frequency:Annual or upon material change
Owner:Aionpixel Technologies Private Limited
Contents

1. Introduction

1.1 Purpose

This Cookie & Similar Technologies Policy explains how Aionpixel Technologies Private Limited ("Aionpixel", "we", "our", or "us") uses cookies and similar technologies in connection with the Cortex IOS ecosystem.

This Policy applies to:

  • the Cortex IOS public website
  • Cortex IOS Trust Centre
  • Cortex IOS web portals
  • authorised administrative portals
  • parent portals
  • teacher portals
  • student portals
  • staff portals
  • supporting online services operated by Aionpixel for Cortex IOS

This Policy should be read together with the:

  • Cortex IOS Product Privacy Policy
  • Data Governance Statement
  • Platform Terms of Service
  • Information Security Statement

1.2 Mobile Applications

Traditional browser cookies are generally not used by the Cortex IOS Android and iOS applications.

Instead, the mobile applications may use secure application technologies including:

  • authentication tokens
  • encrypted local storage
  • secure session identifiers
  • notification tokens
  • application preferences
  • operating-system permissions
  • similar mobile application technologies

References to "cookies" in this Policy include these equivalent technologies where appropriate.

2. What Are Cookies?

Cookies are small pieces of information stored within a web browser to support the operation of websites and web applications.

Cookies may help:

  • maintain secure sessions
  • remember user preferences
  • improve website performance
  • support authentication
  • enhance usability
  • measure website performance
  • protect platform security

Cookies do not automatically contain personal information, although they may become associated with an authenticated user session.

3. Technologies Used by Cortex IOS

Depending upon the service being accessed, Cortex IOS may use:

  • Browser Cookies
  • Used primarily within the public website and web portal

Examples include:

  • session cookies
  • preference cookies
  • security cookies
  • performance cookies

Secure Session Tokens

Used after successful authentication to maintain secure access between the browser or mobile application and Cortex IOS services.

Local Storage

Certain browser or application preferences may be stored locally on the user's device to improve usability.

Mobile Application Tokens

The Android and iOS applications may securely store:

  • authentication tokens
  • refresh tokens
  • encrypted identifiers
  • notification tokens
  • other secure application data required for authorised access

Device Permissions

Mobile operating systems provide permission-based access to device capabilities.

Examples include:

  • camera
  • microphone
  • storage
  • photographs
  • notifications
  • location

These permissions are controlled through the operating system rather than browser cookies.

4. Why We Use Cookies and Similar Technologies

Cookies and similar technologies may be used for the following purposes.

4.1 Essential Platform Operation

These technologies enable Cortex IOS to function correctly.

Examples include:

  • secure login
  • maintaining authenticated sessions
  • CSRF protection
  • tenant identification
  • session continuity
  • role validation
  • load balancing
  • platform availability
  • secure navigation

Without these technologies, certain Cortex IOS services cannot operate correctly.

4.2 Security

Security-related technologies help protect users and Schools by supporting:

  • authentication
  • fraud prevention
  • account protection
  • session validation
  • detection of suspicious activity
  • secure communication
  • platform integrity

4.3 User Preferences

Where appropriate, Cortex IOS may remember preferences such as:

  • language
  • accessibility settings
  • interface preferences
  • selected School where applicable
  • notification preferences
  • other user-configurable settings

4.4 Performance

Performance-related technologies may help:

  • improve website responsiveness
  • optimise page loading
  • improve user experience
  • diagnose operational issues
  • enhance overall platform reliability

4.5 Analytics

Where analytics technologies are used, they help Aionpixel understand:

  • platform usage
  • performance trends
  • feature adoption
  • error frequency
  • user experience
  • operational improvements

Analytics information is used to improve Cortex IOS services.

Aionpixel does not use analytics technologies to create behavioural advertising profiles of students.

5. Categories of Cookies

Category Purpose Required
Essential Authentication, security, session management Yes
Functional User preferences and usability Usually Yes
Performance Platform performance and diagnostics Optional depending on implementation
Analytics Usage analysis and service improvement Optional depending on implementation

Cortex IOS does not intentionally use advertising cookies within authenticated School portals.

6. Mobile Application Technologies

The Cortex IOS Android and iOS applications operate differently from browser-based services.

Instead of browser cookies, the mobile applications may use:

  • encrypted authentication tokens
  • secure operating-system storage
  • notification tokens
  • application configuration data
  • crash reporting identifiers where enabled
  • secure communication protocols
  • application-specific preference storage

The mobile applications:

  • do not create user accounts
  • do not support public registration
  • require an existing authorised Cortex IOS account
  • authenticate users using secure platform authentication services

7. Push Notifications

Where enabled by the School and the user, Cortex IOS may use device notification services to deliver:

  • attendance alerts
  • School announcements
  • fee reminders
  • examination notifications
  • timetable updates
  • emergency notifications
  • transport updates
  • academic notifications
  • other authorised School communications

Notification delivery requires a notification token issued by the operating system.

This token is used solely to facilitate notification delivery.

8. Managing Cookies and Preferences

Users may manage browser cookies using their browser settings.

Examples include:

  • blocking cookies
  • deleting cookies
  • restricting cookies
  • clearing browser storage
  • configuring browser privacy preferences

Blocking essential cookies may prevent successful authentication or normal operation of Cortex IOS.

8.1 Mobile Application Permissions

Mobile application permissions are managed through the device operating system.

Depending upon the device, users may enable or disable permissions relating to:

  • camera
  • microphone
  • storage
  • photographs
  • notifications
  • location

Disabling a required permission may prevent the corresponding feature from operating correctly.

9. Third-Party Technologies

Cortex IOS may use carefully selected third-party technologies supporting:

  • authentication
  • cloud infrastructure
  • analytics
  • communication
  • monitoring
  • diagnostics
  • payment processing
  • notifications
  • AI-assisted services where enabled

The specific technologies implemented may change over time.

Where appropriate, additional information is available within the Cortex IOS Trust Centre.

10. Children's Information

Cortex IOS is designed for educational institutions.

Cookies and similar technologies are not used to create behavioural advertising profiles of students.

The technologies described in this Policy are intended to support:

  • secure authentication
  • authorised access
  • educational functionality
  • School operations
  • security
  • performance
  • service improvement

11. Policy Updates

Aionpixel may update this Policy from time to time.

Updates may reflect:

  • changes in technology
  • browser standards
  • mobile operating-system capabilities
  • legal requirements
  • platform improvements
  • operational enhancements

Material changes may be communicated through the Cortex IOS website, Trust Centre, or authenticated portals where appropriate.

12. Contact Information

Questions relating to this Policy may be directed to:

Website:

https://www.cortexios.com

Trust Centre:

https://www.cortexios.com/trust

Annexure A - High-Level Technology Summary

Technology Website Web Portal Mobile App
Session Cookies Yes Yes No
Secure Authentication Tokens Yes Yes Yes
Local Storage Limited Yes Yes
Notification Tokens No No Yes
Device Permissions No No Yes
Browser Cookies Yes Yes No
Secure Session Management Yes Yes Yes

Annexure B - Cookie Classification

Category Typical Purpose Examples
Essential Authentication and security Session ID, CSRF token
Functional User preferences Language, interface settings
Performance Service optimisation Performance metrics
Analytics Platform improvement Aggregated usage metrics

Annexure C - Version History

Version Date Description
1.0 29th June 2026 Initial Cookie Policy
2.0 16th July 2026 Revised to align with Cortex IOS Trust Centre, Product Privacy Policy, Data Governance Statement, Android and iOS applications, and modern browser and mobile application technologies.
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