Contents
- 1. Introduction
- 1.1 Purpose
- 1.2 Scope
- 1.3 Our Commitment
- 2. Legal Compliance
- 2.1 Compliance Philosophy
- 2.2 School Responsibilities
- 3. Government and Law Enforcement Requests
- 3.1 General Principle
- 3.2 Assessment of Requests
- 3.3 Notification
- 3.4 Emergency Requests
- 4. Transparency Regarding Customer Information
- 4.1 Confidentiality
- 4.2 Sale of Personal Information
- 4.3 Commercial Advertising
- 5. Intellectual Property and Copyright
- 5.1 Respect for Intellectual Property
- 5.2 Copyright Complaints
- 5.3 Repeat Misuse
- 6. Responsible Security Disclosure
- 6.1 Reporting Vulnerabilities
- 6.2 Good Faith Research
- 7. Abuse Reporting
- 7.1 Reporting Abuse
- 7.2 Investigation
- 8. Export Control and Sanctions
- 9. Transparency Reports
- 9.1 Commitment
- 9.2 Current Position
- 10. Contact Information
1. Introduction
1.1 Purpose
Aionpixel Technologies Private Limited ("Aionpixel", "we", "our", or "us") is committed to conducting its business with integrity, transparency, accountability, and respect for the privacy and security of information entrusted to Cortex IOS.
This Legal & Transparency Statement explains our approach to:
- legal compliance
- transparency
- government requests
- lawful disclosures
- intellectual property
- responsible security disclosure
- acceptable legal processes
- customer trust
This Statement should be read together with the Cortex IOS Product Privacy Policy, Platform Terms of Service, Data Governance Statement, and Information Security Statement.
1.2 Scope
This Statement applies to Cortex IOS, including:
- public websites
- Trust Centre
- web portals
- Android applications
- iOS applications
- APIs
- cloud-hosted services
- authorised integrations
- supporting services operated by Aionpixel
1.3 Our Commitment
We believe that educational technology providers should operate with transparency and accountability.
Accordingly, Aionpixel seeks to:
- process information responsibly
- comply with applicable legal obligations
- minimise unnecessary disclosure of customer information
- protect customer confidentiality
- maintain appropriate governance practices
- provide clear public information regarding our legal and operational approach
2. Legal Compliance
2.1 Compliance Philosophy
Aionpixel seeks to comply with applicable laws and regulations governing the operation of Cortex IOS.
Compliance activities may include obligations relating to:
- privacy
- information security
- education
- taxation
- accounting
- intellectual property
- electronic communications
- cyber security
- lawful governmental requirements
Because Cortex IOS may be used by Schools operating under different legal and educational frameworks, Schools remain responsible for complying with obligations applicable to their own institutions.
2.2 School Responsibilities
Schools determine:
- the educational information collected
- statutory reporting obligations
- student record requirements
- consent requirements where applicable
- School governance policies
- compliance with board or government regulations
Aionpixel provides the technology platform supporting these activities.
3. Government and Law Enforcement Requests
3.1 General Principle
Aionpixel does not voluntarily disclose customer information to government agencies or law enforcement authorities without an appropriate legal basis.
Where a request for information is received, we assess the request before any disclosure is made.
3.2 Assessment of Requests
When evaluating a request, we may consider:
- legal authority
- jurisdiction
- scope of the request
- necessity
- proportionality
- contractual obligations
- applicable privacy requirements
- the nature of the information requested
We may seek clarification where a request appears unclear, overly broad, or inconsistent with applicable legal requirements.
3.3 Notification
Where legally permitted and operationally appropriate, Aionpixel may notify the affected School before disclosing information in response to a legal request.
Notification may not be possible where prohibited by law, court order, or other legally binding requirement.
3.4 Emergency Requests
Where an immediate and serious threat to life, safety, or critical public interests exists, Aionpixel may assess emergency disclosure requests in accordance with applicable law.
Such disclosures are expected to be exceptional and limited to the information reasonably necessary to address the emergency.
4. Transparency Regarding Customer Information
4.1 Confidentiality
Information processed through Cortex IOS is treated as confidential except where disclosure is authorised or required by law.
We do not publish customer information.
We do not disclose customer information for marketing purposes.
4.2 Sale of Personal Information
Aionpixel does not sell student personal information processed through Cortex IOS.
We do not use student educational records to create behavioural advertising profiles.
4.3 Commercial Advertising
Cortex IOS is designed as an educational platform.
Information processed through Cortex IOS is not used to deliver targeted behavioural advertising to students based on their educational records.
5. Intellectual Property and Copyright
5.1 Respect for Intellectual Property
Aionpixel respects the intellectual property rights of others.
Users should upload only content that they are authorised to use.
5.2 Copyright Complaints
If a copyright owner believes that material available through Cortex IOS infringes their rights, they may submit a written complaint containing sufficient information to identify:
- the copyrighted work
- the allegedly infringing material
- contact details
- authority to act
- supporting information
Aionpixel may investigate and take appropriate action where warranted.
5.3 Repeat Misuse
Repeated misuse of Cortex IOS involving unlawful intellectual property infringement may result in suspension or termination of access in accordance with the Platform Terms of Service.
6. Responsible Security Disclosure
6.1 Reporting Vulnerabilities
Security researchers and users who identify a potential security issue affecting Cortex IOS are encouraged to report it responsibly.
Reports should include sufficient technical detail to allow investigation.
6.2 Good Faith Research
We support good faith security research conducted responsibly.
Individuals should avoid:
- accessing customer information without authorisation
- disrupting production services
- exploiting vulnerabilities beyond what is reasonably necessary to demonstrate the issue
- publicly disclosing vulnerabilities before Aionpixel has had a reasonable opportunity to investigate
Nothing in this Statement authorises penetration testing or security testing without prior written approval.
7. Abuse Reporting
7.1 Reporting Abuse
Reports may be submitted regarding:
- misuse of Cortex IOS
- unauthorised access
- fraudulent activity
- abusive communications
- suspected privacy incidents
- intellectual property concerns
- platform misuse
- other legal or security concerns
Reports should include sufficient information to support investigation.
7.2 Investigation
Aionpixel may investigate reported concerns and, where appropriate:
- request additional information
- coordinate with the School
- suspend access
- implement corrective actions
- notify relevant parties
- comply with applicable legal obligations
8. Export Control and Sanctions
Cortex IOS is intended for lawful use.
Users are responsible for ensuring that their use of Cortex IOS complies with applicable export control, sanctions, and trade laws relevant to their jurisdiction.
Aionpixel may restrict access where required by applicable law.
9. Transparency Reports
9.1 Commitment
Aionpixel intends to promote transparency regarding legal requests affecting customer information.
Where appropriate, we may periodically publish aggregate information relating to:
- government requests
- law enforcement requests
- legal disclosures
- copyright complaints
- responsible disclosure reports
9.2 Current Position
As of the Effective Date of this Statement:
| Category | Status |
|---|---|
| Published Transparency Reports | None published |
| Government Requests Disclosed Publicly | None |
| Law Enforcement Statistics Published | None |
| Responsible Disclosure Programme | Available through Security Contact |
| Public Trust Centre | Available |
Future transparency reporting practices may evolve as Cortex IOS grows.
10. Contact Information
Legal, compliance, transparency, and governance enquiries may be directed to:
- Legal & Compliance Team Aionpixel Technologies Private Limited
- Email: legal@cortexios.com
Privacy enquiries:
Security enquiries:
General support:
Website:
Trust Centre:
https://www.cortexios.com/trust
Annexure A - Legal Request Handling Overview
- Legal Request Received
- Identity & Authority Verification
- Legal Review
- Scope Assessment
- Customer Notification (where legally permitted)
- Limited Disclosure (if legally required)
- Record of Request
Annexure B - Transparency Commitments
Aionpixel is committed to:
- protecting customer confidentiality
- minimising unnecessary disclosures
- evaluating legal requests carefully
- maintaining responsible governance
- supporting responsible security disclosure
- respecting intellectual property rights
- operating with transparency
- continually improving our Trust Centre documentation
Annexure C - Version History
| Version | Date | Description |
|---|---|---|
| 1.0 | 16th July 2026 | Initial release of the Cortex IOS Legal & Transparency Statement. |